Protecting national security, preventing or detecting crime.Ensuring that a business is complying with regulatory procedures or quality standards.Providing evidence of a business transaction.It should be for your own use as a business for a particular purpose such as: This means you can’t give, sell or share the recording with anyone else. Now for the big question – is it legal to record business phone calls? And do you need to notify customers that they are being recorded? There are of course exceptions and complications, but businesses recording phone calls without notifying the other party on the call is perfectly legal provided you do not make the recording available to a third party. They constitute evidence of verbal agreements and can help with everything from training to customer service. These recordings provide you with important information and a record of what was said and by whom. There are dozens of reasons why recording business phone calls is a good idea, some of which will be covered further down this list. Provided everyone is happy with the meeting being recorded – and they should be if the meeting minutes would be publicly available anyway – you can keep a full audio record of every meeting and transcribe it in your own time should you wish to. You can make it a lot easier with one simple step, switching on a recording device. Keeping up with everything that is said and making a record of it that can actually be understood later, while also participating in the meeting, is hard work. We’ve all been the designated minute taker for a meeting, and it’s not a fun job. What would you consider a vital piece of business equipment? You may be surprised to learn that audio recording devices could be a business owner’s best friend, and here are just 10 reasons why:
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